Testimonials

Don’t take our word for it

“We can tell you how professional we are, what great value and service we offer and how great our caravans are, but doesn’t everybody say that? We know that our best advert is a happy customer, and we go the extra mile to make sure they have the right caravan for their needs and budget. More than that, we hope to make the whole process a pleasant experience, and we don’t forget our customers after the sale, so if there are any issues, however small, we’re always at the end of the phone”

Here are some customer testimonials – and yes – they’re all genuine!

Peter Roberts, Managing Director
Andy Roberts, Director

Peter Roberts Caravans and Motorhomes - Peter and Andy

 

After a recent purchase of a caravan from Peter Roberts Caravans I would like to help others who are thinking of buying a caravan. In my life I have dealt with many salesmen; caravans, cars, hgv's etc and I found Peter to be the most honest I have ever dealt. There is no pushy overbearing sales talk and no false promises - the level of service and aftercare is second to none. My wife and I first saw this caravan on Peter's website whilst on holiday in France. I phoned Peter Roberts and after a short conversation paid a small deposit to secure the van until we came home. I was also told if we didn't like the van when we went to view it our deposit would be returned. On our return from France we went to see the van and it was just what we wanted. There were couple of things that I did not like on the van (not faults) that were changed to my liking at no extra cost. Also the van was fully serviced along with some other nice touches. A big thank you to Peter and the rest of the team, especially Gary who did the handover and has been more than helpful sorting out our queries. To anyone wanting to buy a caravan or motor home I would highly recommend Peter Roberts Caravans.
The Nicholls Family
Nicholls motorhome hire July 2015
We hired a 4 berth motorhome for our family tour around Wales. We had a fantastic holiday. The motorhome was modern, spotless clean, well-equipped and spacious enough for us all. The drop-down bed was a real plus and the children loved to put the blue lights on to have a disco on an evening. The bike rack was a real bonus for us too. Above all we loved the flexibility of being able to tour around Pembrokeshire, the Gower Peninsula and even back up to the Llyn penisular, stopping as and when we wanted. It was our first motorhome holiday and proved to be a totally magical experience. The kids are desperate to do it again, it was a really fun holiday for all of us. The service from Peter Roberts was faultless - warm and friendly advice from start to finish.
Peter Roberts Caravans and Motorhomes - 5 star review
We were looking for the perfect Motorhome for us but also the right dealer , who offers customer service. We found both. The customer experience from hiring to make sure it was the right Motorhome to deciding to buy was first class. What a great business Peter and his team have built. Massive thank you to Peter, Eleanor, Gary, the hire team and everyone at Peter Roberts. Would happily recommend.
Helen and Edwin Bagget
New Motorhomes Testimonial
We rented a Motorhome for the first time from Peter Roberts with a view to purchasing. They gave us confidence and assurance for both the use and driving of the van. We had a positive experience and decided to also buy from PR; the sale was smooth and easy. Peter, Andy and staff were helpful, sorting out a pre sale snag list and giving it a lovely valet before we picked it up. Thank you
Peter Roberts Caravans and Motorhomes - Helen Whitley - testimonial
This is our second caravan purchased from Peter - and both went straight to the South Coast!  Travelling 250 miles to buy our van is no hardship when the level of service, care and friendship is taken into account.  As well as our vans, Peter’s team services my parents  tourer, and, when Dad was ill and unable to drive, collected and returned the unit as it’s warranty service was due and Mum was really worried they would go out of date. This year’s purchase was turned around quickly , a FB message to say 'hold the unit, I’ll be in soon’, to persuading hubby to drive the PX up from Portsmouth in time for me to test run at Silverstone 10 days ago. Thank you again and see you soon!
Peter Roberts Caravans and Motorhomes - testimonial
‘Whenever the wind blows chillfull or midges start to bite there’s ever the pull of the open road and the lure of a better site. They tell of a chap from Honley, who’ll fix your van just right, he’s kind and friendly and reliable - a caravanner’s delight. With the great van club the members do proclaim with Jane, Andrew and staff, Peter Roberts is his name. How grateful we are to his firm since 1998; how thankful we are for help and skill - his service is first rate. So, thank you lads and lasses, it’s a pleasure to deal with you, enjoy your open weekend with friends who are old and new.’
Martin Megson, owner of Devon Aztec Motorhome
Motorhome servicing
Just a quick note to say thank you for your excellent service on Friday.  So nice to find a company that really looks after their customers.
Nicola Mitchell,Meltham, Huddersfield
Just wanted to say a big thank you for your after sales care.  The caravan has been fixed a couple of times since we bought it!! every time the service has been fantastic. I would happily recommend your company to anyone (and frequently do).
Mr & Mrs Darnbrook
Peter Roberts Caravans - Happy Customers - Darnbrook
This morning the postman arrived with a small parcel for us. When we opened it we found a new washroom beaker (toothbrush holder thingy). We had noticed after picking up our new van two weeks ago that the one in the van didn't fit into the holder and decided at some stage to see if we could source one, but it appears that Peter Roberts Caravans are so meticulous and customer focused that they had already ordered one and sent it on to us. Now that's what I call service! It's 5*+.
Suzanne Taylor
I would just like to say thank you for the hire of the motorhome this weekend, our family loved it! It has been a pleasure to deal with you, you have been very helpful , all your staff are lovely to speak to, and the home was fantastic. We shall recommend you to our friends and colleagues and we shall for sure be returning customers
Mr & Mrs Vickers
Peter Roberts Caravans - Happy Customers - Vickers
Collected our new Venus 580/6 beautiful caravan, and would like to thank them for their excellent customer service. Found all the staff extremely friendly and helpful, nothing was too much trouble for them and we would highly recommend them. Thank you everyone.
The Butters Family
Peter Roberts Caravans - Happy Customers - butters
First class customer service comes as standard!!! We hired a 6 berth motorhome over the Easter break and I cannot recommend it enough, Michelle and Andrew (and all the team) went above and beyond to ensure we had everything we needed! The Motorhomes are of a fantastic standard, brilliant experience all round!
Mr & Mrs Wilson
Peter Roberts Caravans - Happy Customers - Wilson
Great advice from Gary given before we even bought a caravan, great service, no pushy sales tactics & excellent aftersales,  And no pushy sales tactics. thankyou!
Mr & Mrs Seemore, Marsden
Our repair was dealt with in a professional manner. We knew exactly how much, and how long it was going to take, but above all, it was being done by experts. Thank you.