Great products and great service makes happy customers

Blog-Sept-
Blog-Sept-3
Blog-Sept-2

Ask anyone what they want from a caravan dealer and they’ll say ‘great products and great service.’ These two reasons make up our ethos and have helped us become a leading supplier of caravans and motorhomes.

Since we started over 20 years ago, we have grown from servicing and repairs into a successful dealership, stocking a wide range of used and new caravans and motorhomes. But we didn’t stop there, we realised people were also looking for a reliable company and high levels of customer service. We also launched our fleet of luxury motorhome hires, which has grown to 15; and is still growing.

Of course selling quality caravans and motorhomes, and providing a fleet of motorhome hires is just half of our story; we have continued to provide servicing and repairs through our workshop, which has been independently assessed and approved by the National Caravan Council – one of only 70 such centres in the whole country. Peter Roberts has also been approved by the Caravan and Motorhome Club and we’re also a Thetford Authorised Service Centre and Truma Partner.

In addition to being proud of our product range, we are also proud of our after sales service, which is the main reason why our customers keep coming back.

A good reason why our business is growing is due to great products and great service, but we also believe its due to our own love of all things caravans and motorhomes. Like Marc Anthony said: ‘If you do what you love, you’ll never work a day in your life.’

There is also one more popular service that we provide, buying caravans and motorhomes. It’s easy, quick and hassle-free. We can give you a no-obligation valuation and a reliable collection service throughout the UK.

If like us, you love all things caravans and motorhomes then why not visit our showroom and take a look around – we think you’ll love our range of used caravans and motorhomes from leading manufacturers and new 2018/19 RollerTeam motorhomes. Many of our customers enjoy our range of products and customer service and keep coming back.

But don’t take our word for it. Here are just a few of the many testimonials we have received from some of our customers.

Mike Halley ‘We were looking for the perfect Motorhome for us but also the right dealer , who offers customer service. We found both. The customer experience from hiring to make sure it was the right Motorhome to deciding to buy was first class. What a great business Peter and his team have built.’

Shaun Gledhill ‘We have recently bought a caravan and received excellent service from very friendly staff.’

Jo Laidlaw ‘Love this place the guys are always super helpful they go above and beyond for you. We have recently ordered a new motorhome and Peter Roberts have also arranged a trial run for us in one of their hire motorhomes.’

Richard Ward ‘We have just returned from a fabulous mini break to York .It was our first experience of hiring a motorhome which was a brand new RollerTeam 747. Well what can I say. From start to finish we had a fabulous time. From the friendly welcome at Peter Roberts Caravans to the pristine motor home both inside and out ,we knew it would be a wonderful adventure learning the craft of motorhoming! Thank you Peter Roberts.’

Terry Lisa Hinds‘Absolutely amazing customer service from all the team. Nothing too much trouble. Very approachable and friendly. Would recommend to anybody would even recommend you drive that extra mile to visit them as we did.’

Ian Irving Best place to go if you want to look and buy a caravan they treat you like family.

Duncan Roberts ‘Fantastic customer service from start to finish. The whole team couldn’t do enough to help. Great price for caravan we bought, great px price and a wonderful purchasing experience. Faultless.’

Helen Whitley ‘This is our second caravan purchased from Peter Roberts. Travelling 250 miles to buy our van is no hardship when the level of service, care and friendship is taken into account.  As well as our vans, Peter’s team services my parent’s tourer and often pop in for a cup of team.’

‘Our motorhome experience was without fault and we’d certainly recommend it to anyone who likes the freedom to choose when and where they go.’ Julie, Leeds.

‘Just wanted to say a big thank you for your after sales care. The caravan has been fixed a couple of times since we bought it!! Every time the service has been fantastic. I would happily recommend your company to anyone (and frequently do).’ Nicola, Huddersfield.